Privacy policy

This policy explains how Unisign Outdoor Advertising Private Limited ("Unisign", "we", "us") collects, uses, shares and protects personal data when you visit this website, contact us, use our outdoor advertising services, or use the Glowsign platform and apps operated by us. We process personal data in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and the rules made under it.

1. Data we collect

• Contact details — name, mobile number, email address, business name and address that you give us when you enquire, register or book.
• Business and tax details — GSTIN, PAN, and bank account details (for media owners receiving payouts), used for invoicing, tax compliance and payments.
• Booking data — the sites you book or list, campaign dates, artwork you share, and proof-of-display photos.
• Location data — site locations, and geo-tags on photos taken by our field crews. The Glowsign apps ask for your device location only when needed for a feature, and only with your permission.
• Technical data — IP address, browser and device type, and pages visited, collected through server logs.

2. How we use it

• To respond to enquiries and prepare plans and quotes.
• To create and secure your account, including sending one-time passwords (OTP) by SMS or WhatsApp.
• To deliver bookings — printing, mounting, monitoring and proof of display.
• To issue invoices, collect payments, make payouts and meet tax and legal obligations.
• To send service messages about your bookings. We send promotional messages only with your consent, and you can opt out at any time.
• To keep our services secure and to prevent fraud.

3. Who we share it with

We do not sell personal data. We share it only as needed to provide our services:

• Between advertisers and media owners, to the extent needed to carry out a booking.
• With service providers acting on our behalf — cloud hosting (Amazon Web Services, India region), payment gateways, SMS and WhatsApp messaging providers, and mapping services — under contracts that require them to protect the data.
• With government authorities when required by law.

Card and UPI payment details are handled directly by our payment gateway partner; we do not store them.

4. Storage and retention

Your data is stored on servers in India. We keep it for as long as your account is active or as needed to provide services, and afterwards for the period required by tax and company law (generally 8 years for invoices and accounting records). We then delete or anonymise it.

5. Security

We use encryption in transit (HTTPS), access controls, and encrypted storage to protect personal data. No system is perfectly secure, but we take reasonable steps to prevent unauthorised access, and will notify affected users and the authorities of a breach as required by law.

6. Your rights

You can ask us to access, correct, update or erase your personal data, withdraw consent, or nominate another person to exercise your rights. Write to the grievance officer below. Withdrawing consent may mean we cannot continue some services, such as an active booking.

7. Cookies

This website does not use advertising or tracking cookies. The Glowsign web app uses essential storage on your device to keep you signed in.

8. Children

Our services are meant for businesses and adults. We do not knowingly collect personal data of children under 18.

9. Questions and complaints

For questions or complaints about how we handle personal data, write to us at info@unisignooh.com.

We acknowledge complaints within 48 hours and aim to resolve them within 30 days. If you are not satisfied, you may approach the Data Protection Board of India.

10. Changes

We may update this policy. The date at the top shows when it was last changed. Significant changes will be notified on this website or in the Glowsign apps.